mpo505 Terms of Use

Account creation and eligibility

When you open an account on mpo505, you confirm that you are of legal age in your jurisdiction and that you have the legal right to enter into binding agreements. We require your full legal name, valid email address, mobile phone number, and national ID number. This information is used for account verification, anti-money-laundering compliance, and to prevent fraud.

We reserve the right to request additional documentation at any time to verify your identity or the source of your funds. If you refuse to provide requested documentation, we may suspend or close your account. You are responsible for keeping your login credentials confidential. If you suspect unauthorized access to your account, notify us immediately via our support channels.

Deposits, withdrawals, and our payment methods

We at mpo505 accept deposits via six e-wallet options and four bank virtual-account methods. E-wallets include DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet. Bank transfers are available through mobile banking, local payment, online payment, and e-wallet virtual accounts. All deposits are processed through secure payment gateways and are subject to our anti-money-laundering checks.

Deposits via e-wallet settle instantly. Bank transfers typically settle within minutes to a few hours, depending on your bank's processing schedule. We do not charge deposit fees; any fees from your bank or e-wallet provider are their responsibility. Minimum and maximum deposit amounts are set by your payment provider, not by mpo505.

Withdrawals are processed to your original payment method. If you deposited via mobile banking, your withdrawal goes to local payment; if you used a online payment virtual account, your payout returns to e-wallet. This policy protects your funds and ensures compliance. Withdrawal requests enter a review queue and typically clear within a few hours. Once approved, e-wallet withdrawals arrive within minutes; bank transfers settle within one business day. We do not charge withdrawal fees—your full amount transfers to your chosen account.

Bonus terms and promotional offers

From time to time, we at mpo505 may offer promotional bonuses or welcome offers to new or existing users. Any bonus is subject to specific terms, which we publish clearly at the time of offer. Bonuses are not guaranteed and may be withdrawn or modified at our discretion. Bonus funds are typically subject to wagering requirements—you must place qualifying bets or game selections before you can withdraw bonus amounts.

We reserve the right to cancel or forfeit any bonus if we detect abuse, fraud, or violation of bonus terms. Bonus terms are separate from these general terms and take precedence in case of conflict.

Fair play and game integrity

We at mpo505 are committed to fair play. Our football markets, live-dealer tables, slot games, and number draws operate with transparent odds and random outcomes. We do not manipulate results, and we do not favor any user over another. Our systems are regularly audited to ensure compliance with fair-play standards.

If you suspect unfair play or technical malfunction, report it to our support team immediately. We investigate all complaints and take corrective action if warranted. We reserve the right to void any bet or game selection if we detect technical error, fraud, or violation of our terms.

Dispute resolution and complaints

If you have a complaint about our service, contact our support team via the app or website. We aim to respond to all complaints within 24 hours during business days. We will investigate your complaint and provide a resolution or explanation.

If you are not satisfied with our response, you may escalate your complaint to our management team. We will conduct a full review and provide a final decision within 7 business days. Our decision is binding unless you have grounds to pursue legal action in your jurisdiction.

Jurisdiction and governing law

Our services are available only where local law permits. By using mpo505, you confirm that you have verified your jurisdiction permits access to our platform. We are not liable for any legal consequences resulting from your use of our services in a prohibited jurisdiction.

These terms are governed by the laws of the jurisdiction in which mpo505 operates. Any disputes arising from these terms or your use of our platform are subject to the dispute resolution process outlined above. You agree not to pursue legal action outside this process unless required by mandatory local law.

Our commitment to responsible operation

We at mpo505 operate our platform with transparency and integrity. We do not make false claims about odds, payouts, or game outcomes. We do not guarantee wins or earnings. All bets and game selections carry risk, and outcomes are determined by chance, market conditions, or game mechanics—not by our preference or manipulation.

We maintain records of all transactions, bets, and game selections for audit and compliance purposes. These records are retained for the period required by law and are available to you upon request. If you have questions about your account history or specific transactions, contact our support team.

Our platform operates continuously, including during major holidays such as Idul Fitri, Idul Adha, Imlek, and Nyepi. Payment processing may be delayed during holidays due to bank schedules, but our games and betting markets remain active. E-wallet transfers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) typically process without holiday delays.